Skip to content

About ArtisanBits

A small shop that helps small shops.

ArtisanBits builds AI agents for the kind of businesses that keep your town running — HVAC companies, plumbers, electricians, lawn-care crews, family restaurants, and the local accounting firms behind them.

Most small businesses do not need a giant AI platform. They need calls answered, leads followed up, jobs booked, and customer details moved to the right tools without another admin task. So that's what we build — phone agents, booking agents, follow-up sequences, and back-office workflow automations that handle the repetitive admin steps quietly in the background.

A lot of our most valuable work doesn't involve a voice agent at all. The quote-prep agent that drafts a clean estimate before the owner ever sees the email. The document-collection workflow that gets 36 of 38 clients through quarter-end without anyone chasing. The internal handoff agent that sits between dispatch, the invoicing system, and the calendar. That back-office work doesn't get the spotlight — but it returns the most hours.

Every engagement starts with a free conversation. No long contracts. You own what we build. Live in 30 days.

MM
Matt Madden
Founder & AI Consultant
matt@artisanbits.aiNorthern Kentucky
Book a workflow audit

How we operate

Four principles. They're also our pricing page.

These aren't taglines — they're what we put in every engagement letter and every Maintain & Grow contract. If any of them stop being true, you have 30 days to walk.

No long-term contracts

Month-to-month, 30-day notice to cancel or pause. You should stay because the work is working — not because you're locked in.

You own what we build

Your API keys, your repos, your accounts. If you fired us tomorrow you'd still own a working system the next vendor could pick up.

Live in 30 days

First version of every build ships in 30 days. Scope is honest because the timeline forces it to be. Layer on after, not before.

Founder-led, end-to-end

You talk to Matt for the audit, the build, and every check-in after. No account-manager handoff, no junior-team surprise.

Newsletter · AI for Main Street

Notes from the field, in your inbox monthly.

Practical writing on AI for local businesses. Patterns we keep running into, builds we ship, and the occasional opinion on where AI actually helps small shops.

Subscribe on Substack

Free Workflow Savings Audit

Let's see what AI could actually take off your plate.

30-minute call. We look at your call flow, booking, follow-up, and tool handoffs — and you leave with your top 3 opportunities to save time, recover revenue, or cut admin work. No pitch. No pressure.